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Joint Meeting by Metro Region "Learning the Success in your Failures" Speakers: Cassandra Willis, Nicole Kelly, Jennifer Young Baker

Strategic Business Management

Topic: Learning the Success in your Failures 

Presentation Summary: If you have been a change leader working in the project profession for any amount of time, it didn't take you long to experience a project failure. A failure can be defined in several different ways: the project didn't meet the business's goals, exceed the budget, communication gaps, and lack of support by leadership. However the #1 reason a project fails according to Forbes Magazine is not preparing the enterprise for the change, the enhancement, or process improvement.

Our panelist will be discussing their professional failures, identifying the error, and how they've learned from their mistakes. In addition to a Q&A segment, this interactive session will divide the audience into breakout rooms to continue the knowledge sharing with your peers.



N.Nicole Kelly, MBA, PMP, CSM, Prosci (R) Principal Change Management Consultant, NTT Data Services

Nicole, PMP is a transformation & change management executive with over fifteen years of experience managing large, cross-functional teams to deliver significant business results for Fortune 200 organizations. Nicole has held leadership roles at TIAA, Bank of America and Capital One across multiple divisions and functional areas, and she is currently a principal consultant in the financial services practice of a global consulting firm.  She has led the successful delivery of strategic and operational initiatives, including affiliate integrations, new product launches, and systems/technology and organizational changes. 



Jennifer Young Baker, MSPM, PfMP, PgMP, PMP, Portfolio Manager

Jennifer is an Assistant Professor at the University of Southern California and the Faculty Council Chair of Bovard College. She has been managing projects, programs, portfolios and PMOs for 30 years for Fortune 500 companies including Bank of America, Wells Fargo, Duke Energy, Amtrak, TIAA and United Rentals. As an educator, she has also taught and developed curriculum for Northeastern, Georgetown, and Wake Forest Universities. As well as authoring books and articles of her own, she was featured in İpek Sahra Özgüler’s book, “The Perspective of Women in Project Management” released earlier this year. 



Cassandra Willis, PMP, CCMP, CEC Manager of Organizational Change Management at CapTech Consultants 

Cassandra helps clients strategically plan and confidently lead change in their organizations. Cassandra has more than 12 years of experience spearheading change projects ranging from disaster recovery to technology transformations. She earned a master's degree in Managerial Communications and certifications in project management (PMI PMP), the agile framework (SA, CSM), change management (ACMP, CCMP), and executive coaching (NLI Brain-Based Coaching). Cassandra also serves on the ACMP Carolinas Chapter Board of Directors and leads the book club.

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It is no longer possible to register for this event


Type of category: Charlotte

Type of activity: Strategic Business Management

Date: March 16th, 2021

Hour: 17:30 to 19:00

Number of PDUs: 1.5


Members: Free

Non members: $20.00

Students: Free